You may have heard it said that technology (or some other thing) is like fire. If you keep it under control and make it serve your purposes, it can be very beneficial; but if it is allowed to grow without direction and purpose, the outcomes can be disastrous.
I’ve been reading about Ray Kurzweil today, so please pardon the big-picture frame of reference.
But what about in your business? How much technology is enough? Or maybe it’s a question of which tech.